Expertise
Katrina has a strong background in utilities and new connections having previously worked for a housebuilder, an Independent Connection Provider (ICP) and an Independent Distribution Network Operator (IDNO). Her experience includes being involved with a range of projects: from small to large commercial sites, to various sized landscape and portrait residential developments, as well as mixed-use urban projects.
Katrina has a vast knowledge of the utility industry and a full understanding of clients’ frustrations when dealing with the procurement of utilities. She is very customer-focused and is able to pass on her knowledge to clients whilst ensuring they are able to manage their risk and get the best value in all aspects of their new utility connections.
How do you help clients?
I help clients to obtain best value on their project by assisting them with the procurement of utilities and offering technical solutions where projects are complex.
Experience
- Managing the process, end to end, for clients’ utilities.
- Providing technical solutions on complex projects.
- Being the first port of call to assist customers with any queries.Â
- Delivering new multi-utility connections across all customer segments.
- Presenting new products and services and enhancing customer relationships.